Privacy Policy
Last updated: [01:01:26]
Hwthorn respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make an enquiry.
Who we are
Hwthorn
United Kingdom
If you have any questions about this policy or how we handle your data, you may contact us via the details provided on our website.
Information we collect
We may collect and process the following information:
- Personal details you provide via our contact forms (such as name, email address, phone number, and enquiry details)
- Technical data such as IP address, browser type, and device information
- Usage data relating to how you interact with our website
We only collect information that is necessary and relevant.
How we use your information
We use your information to:
- Respond to enquiries and communicate with you
- Provide information about our services when requested
- Improve our website and user experience
- Comply with legal or regulatory obligations
We do not sell or rent your data to third parties.
Analytics
We may use Google Analytics in the future to better understand how visitors use our website. This data is anonymised and used solely for performance and improvement purposes. You can manage or disable cookies through your browser settings.
Legal basis for processing
Under UK GDPR, we process personal data based on:
- Consent (when you submit an enquiry)
- Legitimate interests (to operate and improve our business)
- Legal obligations, where applicable
Data storage and security
Your data is stored securely and only accessed where necessary. We take reasonable measures to protect personal information from loss, misuse, or unauthorised access.
How long we keep your data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Your rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Website Terms & Conditions
Last updated: [01:01:26]
These Terms & Conditions govern your use of the Hwthorn website. By accessing this site, you agree to these terms.
Website use
This website is provided for general information and enquiry purposes only. Content may be updated or changed without notice.
Intellectual property
All content on this website ~ including text, imagery, branding, and design ~ is the property of Hwthorn unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.
Enquiries
Submitting an enquiry through this website does not constitute a booking, agreement, or contractual relationship. All services are subject to availability and formal agreement.
Limitation of liability
While we take care to ensure information on this website is accurate, we make no guarantees regarding completeness or suitability. Hwthorn shall not be liable for any loss or damage arising from the use of this website.
Third-party links
We are not responsible for the content or availability of external websites linked from this site.
Governing law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Contact
For any questions regarding these Terms, please contact us via the details provided on our website.